Meraki Recording Studio operates soundb.org and is the merchant of record for every payment taken here. Phone, email, and our registered address are all below — we answer email within one business day.
soundb.org and Soundb Learn are operated by Meraki Recording Studio, a registered business in New Delhi, India. Meraki Recording Studio is the merchant of record for every payment taken on soundb.org and is the entity you are contracting with.
GSTIN: 07ABLFM3342D1ZG · PAN: ABLFM3342D
Meraki Recording Studio
B98, Basement, Sarvodaya Enclave
New Delhi 110017
India
This is our registered place of business and the correct address for formal or legal correspondence. It is a working studio, not a retail counter — please email or call before visiting.
Phone: +91 92058 46862
Available Monday to Friday, 10:00 to 18:00 IST, excluding public holidays. Outside those hours, email is the fastest way to reach us and is monitored daily.
Use the address that matches your question — it reaches the right person faster than a general enquiry:
We reply to email within 1 business day in normal circumstances, and always within 3 business days.
Refund requests are assessed and answered within 3 business days of a complete request — see the Refund Policy for what to include and how long processing then takes.
For anything involving money, email payments@soundb.org and include your registered email address and the payment reference (the SB- reference on your invoice, or the Razorpay payment id). That lets us find the transaction immediately instead of asking you for it.
If a payment was taken but your Wallet or subscription did not update, say so explicitly — that is a delivery failure, not a refund request, and we resolve it with no time limit. See our Shipping & Delivery Policy.
In accordance with the Information Technology Act, 2000 and the rules made under it, complaints about content, data, or use of the platform may be sent to our Grievance Officer at legal@soundb.org, or by post to the registered address above.
We acknowledge every complaint within 24 hours and aim to resolve it within 15 days of receipt.
Meraki Recording Studio — the registered entity operating soundb.org and Soundb Learn.
B98, Basement, Sarvodaya Enclave, New Delhi 110017, India
GSTIN: 07ABLFM3342D1ZG · PAN: ABLFM3342D
Email: contact@soundb.org
Phone: +91 92058 46862 (Monday to Friday, 10:00–18:00 IST)